Tidal Telecom works with many types of vendors to fulfill your call center needs. We also work with special companies that are dedicated to building call center applications and pass tens of millions of minutes over their networks. With access to all major telecommunication carriers and dozens of Tier 2 providers we can build you a solution that saves you money, but more importantly one that offers you the quality and piece of mind to run a high quality Call Center.
Here are just a few offerings:
- TDM
- SIP
- Switched
- Dedicated
- Call features such as Geo Routing and Overflow
- Call routing
- LCR applications
- Outbound/Inbound solutions
Tidal Telecom will facilitate the build out of your solution and at all times you will have constant contact with us and the vendor you choose to support the solution. Even if your current solution meets your needs, in many cases we can build a low cost backup solution on an alternate provider to give you redundancy or load balancing. Since we work with many telecommunications carriers, we can often find solutions with no commitments and low monthly recurring circuit costs making them ideal for load balancing applications.
