T.E.M. System (Telecom Expense Management)
Tidal Telecom has partnered with a leading TEM provider to offer you the best solution to a complete Telecom Management solution. We evaluated many companies and choose the one that offers not only a complete service, but does so at a reasonable price. Many TEM providers offer great solutions, but they come with complex software pricing, to many add on modules to choose from, and confusing per user fees.
Our partner manages telecom for companies ranging in size from small businesses to fortune 500 companies. Their complete solution is easy to implement, integrates into all major accounting systems, and is flexible to fit custom needs for unique situations.
Here is a short list of what complete services covers:
- Central order processing
- Cell phone management including rate plan adjustments over your entire user group
- Cell phone rate plan optimization
- Central ordering for cell phones to ensure proper rate plans and approved devices
- Telecom inventory management
- Contract processing, backup, and order details
- Rate and Pricing database
- Invoice validation by companies staff experts
- Dispute management and resolution services
- Complete accounting tying into any company, group, or department budget groups
- Optional invoice payments to ensure no late fees
- Flexible control structure to allow for proper approvals for invoice payments and validation
- Complete system to link ordering, inventory, pricing, and accounting in one system
- Large list of pre-programed reports and complete custom reporting available
- Integration staff
Our TEM partner is leader in customer service and spends the time to understand each customer. You also have the added security working with us to help manage timing, integration, and vendor response.
Contact us today for more information about the TEM services.
